Are You Meeting Your Customers Needs?

    by  • August 18, 2010 • CEM

    One thing I consistently hear people speak about is striving to meet the needs of the customer. The type of organization (government, non-profit, B2C, B2B) and the role they play in that organization doesn’t matter. It seems like everybody is focused on meeting the needs of the customer. But what really are the needs...

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