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    Are you prepared for a social media crisis?

    by  • March 13, 2012 • Disruptive technologies

    Wherever you turn, talking heads are espousing the value of social media. And companies have drank the cool-aid getting on first Facebook and then Twitter. Now “everyone is doing it.” Companies are jumping on the YouTube, Google+, and now Pinterest band wagon without really understanding what that means. The problem is that too many companies...

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    Enterprise social networks (An Altimeter Report)

    by  • February 22, 2012 • Altimeter, Digital Governemnt, eGovernment, Nonprofit, Trends

    Moving social technologies from being totally outward focused towards customers and constituents to inward focused has the potential to provide amazing levels of value for governmental, non-profit, and regulated organizations. Altimeter’s latest report is on Enterprise Social Networks (ESN) from our own Charlene Li looks at how ESN’s can drive value inside the organization....

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