• Posts Tagged ‘Customer Experience’

    Who Are You Talking To?

    by  • March 22, 2009 • eGovernment, Personas

    Government is jumping into the social media muck with both feet, which I would argue on the surface is a good thing.  It is fun to watch government employees taking to Twitter, Facebook, and other channels while government agencies are setting up blogs, making videos, and distributing podcasts. For once, government isn’t far behind...

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